This…this is a customer service nightmare.
Yesterday, United Airlines overbooked a flight out of Chicago and was requesting that four people “volunteer” to get off the plane to make room for one of their flight crews. No one volunteered, even after being offered a free hotel room and $800. So United randomly chose four people to be removed from the flight, whether they wanted to take another flight or not. Well, not surprisingly, one guy refused to give up his seat. United then called the police and had the man dragged off the plane with blood running down his face because he hit his head against an armrest in the struggle.
The passenger said he was a doctor and had patients to see back home. But that shouldn’t even matter. Even if he was just some regular dude, this treatment is unacceptable!
Two different passengers recorded the entire incident, which you can see in the video clip below.
